Refund and Return Policy
Vipercore Refund and Return Policy
1. General Policy
Vipercore offers a [Number]-day return policy on most products. Returns must be initiated within [Number] days of delivery. Products must be in their original packaging and in resalable condition.
2. Exclusions
Custom-built PCs and products that have been opened or modified are not eligible for return.
3. Return Procedure
To initiate a return, please contact our customer support team at [Email Address] or [Phone Number]. You will receive a return authorization number (RA#) and instructions on how to return the product.
4. Refund Process
Refunds will be processed within [Number] business days of receiving the returned product. Refunds will be issued to the original payment method.
5. Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to a defect in the product.
6. Damaged Products
If you receive a damaged product, please contact our customer support team immediately. We will provide instructions on how to return the damaged product and arrange for a replacement or refund.